A. FREE SHIPPING
You receive free shipping if your order has reached mínimum order of $700. You can ship to a U.S. delivery address in the 50 states only. Free Shipping Restrictions Notes:
• Some items may not be shipped to Alaska and Hawaii using free shipping. You maybe subject to find geographic shipping restrictions apply to a particular addresses.
• If your order doesn’t qualify for free shipping a special product, order, or handling fee may still apply.
B. CANCELLATION AND REVISION POLICIES
Due to the nature of SEMI CUSTOM orders, certain materials such as laminate and edge banding are purchased specifically for your order. By confirming your order you agree to be liable for all special order materials should the order need to be cancelled or revised. Order revisions or cancellations should be done by contacting us at 714-532- 9005 during the next 48h of placing the order [Monday to Friday only]. Varsa Design will assess a $50.00 fee for any changes requested by the Customer after signed confirmation. In the event that changes are required on an order that has already gone to production, charges will be assessed on the time and materials necessary to affect those changes.
C. MATERIAL DELAYS
From time to time backordered materials cause delays in production and are typically out of Varsa Design control. When delays are unavoidable, you will be notified via fax or phone as soon as a backorder situation is discovered. Varsa Design assumes no liability for costs incurred due to production delays.
D. RETURNS AND MODIFICATIONS
All Sales Are Final. Varsa Design does not accept returns. If a cabinet has an error and a rework is required, only the error will be corrected. If a customer wants to modify a cabinet beyond correcting the error, it will be considered a new order and will be charged accordingly.
The Customer assumes all risk and liability for the appropriate use and installation of these products. Varsa Design is limited to replacement or credit for defective products only. Varsa Design is not liable for any time delays or problems occurring on the job site. Varsa Designs will not credit or reimburse for any extra trips or lost time the customer have been experienced.
F. ORDER CHANGES
Varsa Design will assess a $50.00 fee for any changes requested by the Customer after signed confirmation of the order. In the event that changes are required on an order that has already gone into production, charges will be assessed based on the time and materials necessary to affect those changes. DISCLAIMER OF FISCAL RESPONSIBILITY
Varsa Design will not be responsible for any expenses incurred by the Customer due to delays in factory production, delivery, and installation at the job site, assembly time due to incorrect parts, delays for warranty parts or any other situation not listed here.
At this time shipping is done on a per order basis and will be quoted based on the best available carrier for the job. It is the customer’s responsibility that the shipping truck has the necessary street clearance and access to the delivery job site. In the event shipping is returned additional fee and cost is customer responsibility.
H. RETURNS & WARRANTIES
Varsa Design warrants its components to be free from defects in material and workmanship, to be machined to proper size and milled accurately to accomplish quick and easy assembly. Varsa Design makes no further warranty either expressed or implied. Varsa Design must be notified of any defects within 5 days of receipt of goods.
I. REPAIRING OR REPLACING PARTS
Varsa Design will replace any missed or incorrect parts. This includes parts that are the wrong size, wrong material, or with substandard quality. The financial responsibility of recutting the parts will be assumed by the Customer unless one of the following reasons applies:
The fault lies with Varsa Design.
The part in question directly conflicts with what the Customer approved when he/she signed the estimate, order summary, or detailed drawings.
Shipping: Shipping cost will always fall on the Customer even if the fault lies with Varsa Design! No expediting or rush option is available. The Customer is welcome to will call the replacement parts.
J. DAMAGED PARTS
Varsa Design will replace any damaged parts. The financial responsibility of recutting the parts will be assumed by the Customer unless it is evident that the damage was done by Varsa Design!
If the damage was done during shipping or by the shipping company the Customer MUST note the damage on the receiving slip provided by the shipping company at the time of delivery. Any damage not reported to the shipping company at this time will not be covered financially by the shipping company and therefore, will fall onto the Customer.
If the damage is not from the shipping please provide photographs of all the parts that are damaged and please include the cabinet numbers and parts in an email. We will recut the parts and investigate to see whether the Customer should be charged for the recuts.
K. DISCLAIMER OF FISCAL RESPONSIBILITY